At pkrpet, your privacy is treated with the same seriousness as your account security. This Privacy Policy explains exactly what personal data pkrpet collects from players in Pakistan, how it is used, how it is protected, and what rights you hold over your own information. We believe you deserve full transparency — no jargon, no hidden practices.
This Privacy Policy applies to all personal data collected and processed by pkrpet in connection with your use of the pkrpet platform, including the pkrpet website, any mobile-accessible version, customer support channels, and all associated services. By registering an account with pkrpet or by continuing to use the pkrpet platform, you acknowledge that you have read and understood this Privacy Policy.
pkrpet collects personal data for specific, lawful purposes and does not sell, rent, or trade your personal information to third parties for their own marketing purposes. Your data is handled by pkrpet's trained compliance team and is subject to strict internal access controls. Where pkrpet engages third-party service providers to process data on its behalf, those providers are bound by contractual data protection obligations consistent with this policy.
This Privacy Policy should be read alongside the pkrpet Terms & Conditions and the Responsible Gaming Policy. In the event of any conflict between this Privacy Policy and the Terms & Conditions on a data-related matter, this Privacy Policy shall prevail.
These are the core principles that guide how pkrpet handles your personal information every single day.
pkrpet does not sell, rent, or trade your personal data to any third party for marketing or commercial purposes. Your information exists solely to deliver and improve your pkrpet experience.
All data transmitted between your device and pkrpet's servers is protected using industry-standard TLS/SSL 256-bit encryption. Your account credentials and financial details are stored using strong cryptographic hashing.
pkrpet follows a data minimisation principle — we only collect information that is genuinely necessary for account registration, KYC verification, payment processing, and delivering our sports betting and casino services.
pkrpet players have the right to access, correct, and request deletion of their personal data at any time by contacting our support team. We process all data rights requests within 30 days of receipt.
Access to your pkrpet account data is restricted to authorised personnel on a strict need-to-know basis. All internal data access is logged and monitored as part of pkrpet's ongoing security programme.
pkrpet retains your personal data only for as long as required to fulfil the purposes for which it was collected, or as required by applicable regulatory and AML obligations — after which it is securely deleted.
pkrpet collects the following categories of personal data from players and visitors to the pkrpet platform:
1.1 Registration Data. When you create a pkrpet account, we collect your full legal name (as it appears on your CNIC), date of birth, gender, residential address, city (e.g., Karachi, Lahore, Islamabad, Faisalabad, Peshawar), Pakistani mobile number, and email address. This information is mandatory for account creation and cannot be omitted.
1.2 Identity Verification (KYC) Data. To comply with anti-money laundering (AML) and responsible gaming obligations, pkrpet collects a copy of your CNIC (front and back), and may request a selfie or a photograph of you holding your CNIC. For enhanced verification, proof of address documentation may also be required.
1.3 Financial Data. pkrpet collects data related to your deposits and withdrawals, including your JazzCash or EasyPaisa mobile wallet number, HBL, UBL, or Meezan Bank account details (where used), Visa/Mastercard debit card details (card number is tokenised and not stored in full by pkrpet), transaction history, and withdrawal destination account details.
1.4 Betting & Gaming Activity Data. pkrpet records all bets placed, games played, deposit and withdrawal amounts in PKR, win/loss outcomes, session durations, responsible gaming tool settings (deposit limits, cooling-off periods, self-exclusion status), and betting preferences across cricket, football, Pool Rummy, slots, and live casino products.
1.5 Technical & Device Data. When you access pkrpet, we automatically collect your IP address, device type and operating system, browser type and version, unique device identifiers, referring URL, and pages visited on the pkrpet platform. This data is used for security, fraud prevention, and platform optimisation.
1.6 Communications Data. If you contact pkrpet customer support via live chat, email, or any other channel, we retain records of that correspondence, including the content of messages, timestamps, and any attachments provided, for quality assurance and dispute resolution purposes.
pkrpet collects personal data through the following means:
pkrpet uses your personal data for the following purposes:
| Purpose | Data Used | Legal Basis |
|---|---|---|
| Account registration and management | Registration data, device data | Contract performance |
| Identity verification (KYC) | CNIC, selfie, address proof | Legal obligation (AML) |
| Processing deposits and withdrawals in PKR | Financial data, KYC data | Contract performance |
| Delivering sports betting and casino services | Gaming activity, device data | Contract performance |
| Fraud detection and prevention | Device data, IP, financial data | Legitimate interest |
| AML monitoring and compliance | Financial data, KYC data | Legal obligation |
| Responsible gaming monitoring | Gaming activity, session data | Legal obligation / Legitimate interest |
| Customer support and dispute resolution | Communications data, account data | Contract performance |
| Platform analytics and improvement | Technical data, usage data | Legitimate interest |
| Promotional communications (where opted in) | Email, mobile number | Consent |
pkrpet processes your personal data on one or more of the following legal bases:
5.1 No Sale of Personal Data. pkrpet does not sell, rent, or trade your personal data to any third party for their own marketing, advertising, or commercial purposes under any circumstances.
5.2 Service Providers. pkrpet shares personal data with carefully selected third-party service providers who process data on pkrpet's behalf and under pkrpet's instructions. These include: payment processors (JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, Visa/MC networks), KYC and identity verification providers, fraud prevention and AML screening providers, cloud hosting and data storage providers, and customer support software providers. All such providers are bound by written data processing agreements.
5.3 Game Content Providers. Where you play games provided by third-party studios on the pkrpet platform (e.g., live casino or slot providers), limited gameplay data may be transmitted to those providers for the purpose of delivering the game. Such providers operate under their own privacy policies and are selected by pkrpet based on their data protection standards.
5.4 Regulatory and Legal Disclosure. pkrpet may disclose personal data to regulatory authorities, law enforcement agencies, or courts where required to do so by law, court order, or regulatory direction. This includes mandatory AML suspicious activity reporting obligations. pkrpet will inform you of any such disclosure where it is legally permitted to do so.
5.5 Business Transfers. In the event of a merger, acquisition, or sale of all or part of pkrpet's business, your personal data may be transferred to the acquiring entity as part of that transaction. pkrpet will notify you of any such transfer and the acquiring entity will be required to honour the commitments set out in this Privacy Policy.
6.1 Active Accounts. For as long as your pkrpet account remains active, pkrpet retains all personal data associated with your account, including registration data, KYC documents, financial transaction records, and betting history.
6.2 Post-Closure Retention. Following the closure of your pkrpet account — whether voluntarily requested by you or enacted by pkrpet — pkrpet retains your personal data for a minimum period of five (5) years. This retention period is required to comply with AML record-keeping obligations, to resolve any outstanding disputes, and to respond to regulatory enquiries that may arise after closure.
6.3 Marketing Data. Where you have consented to receive promotional communications from pkrpet, your marketing preferences and contact details are retained until you withdraw consent. Withdrawal of consent does not affect the lawfulness of any communications sent prior to withdrawal.
6.4 Secure Deletion. Upon expiry of the applicable retention period, pkrpet will securely delete or anonymise your personal data in accordance with its internal data disposal procedures. Anonymised data (from which you cannot be identified) may be retained indefinitely for statistical and platform improvement purposes.
7.1 Technical Measures. pkrpet employs a range of technical security measures to protect your personal data against unauthorised access, loss, destruction, or alteration. These include TLS/SSL 256-bit encryption for all data in transit, AES-256 encryption for sensitive data at rest, strict firewall and intrusion detection systems, regular security penetration testing, and secure data centre infrastructure.
7.2 Organisational Measures. Access to personal data within pkrpet is restricted on a strict need-to-know basis. All staff with access to personal data are subject to confidentiality obligations and receive regular data protection training. pkrpet maintains a formal information security policy and an incident response procedure.
7.3 Data Breach Notification. In the event of a personal data breach that is likely to result in a high risk to your rights, pkrpet will notify affected account holders without undue delay and will take all reasonable steps to mitigate the impact of the breach.
7.4 Your Responsibilities. You are responsible for maintaining the security of your pkrpet account credentials. pkrpet recommends using a strong, unique password and enabling two-factor authentication (2FA). Do not share your login details with anyone. pkrpet will never ask you for your password via email, chat, or phone.
8.1 What Are Cookies. Cookies are small text files placed on your device when you visit the pkrpet platform. pkrpet uses cookies and similar tracking technologies (including web beacons and local storage) to ensure the platform functions correctly, to remember your preferences, to analyse usage patterns, and to support fraud prevention measures.
8.2 Types of Cookies Used by pkrpet.
8.3 Managing Cookies. You can manage non-essential cookies through your browser settings. Most browsers allow you to refuse or delete cookies. Note that disabling strictly necessary cookies will impair your ability to use the pkrpet platform, including your ability to log in and place bets. pkrpet's cookie consent banner allows you to customise your preferences on first visit.
As a pkrpet account holder, you have the following rights in relation to your personal data. To exercise any of these rights, contact pkrpet customer support via the live chat facility or by writing to [email protected]. pkrpet will respond to all valid requests within 30 days.
10.1 Strict 21+ Policy. pkrpet services are strictly for individuals aged 21 years and older. pkrpet does not knowingly collect personal data from individuals under the age of 21. All pkrpet accounts are subject to mandatory CNIC-based age verification before withdrawal rights are activated.
10.2 Discovery of Underage Account. If pkrpet discovers or has reason to believe that a registered account is held by or has been accessed by an individual under 21 years of age, it will immediately suspend the account, conduct a full review, close the account permanently, and delete all associated personal data to the extent not required for legal record-keeping purposes. Any funds deposited by an underage player will be handled in accordance with applicable law and pkrpet's responsible gaming obligations.
10.3 Parental Controls. If you are a parent or guardian and believe that a minor may have registered a pkrpet account, please contact pkrpet customer support immediately. pkrpet will investigate and take appropriate action without delay.
🔞 pkrpet is strictly for players aged 21 and over. CNIC verification is mandatory.
11.1 Cross-Border Processing. pkrpet operates under international gaming compliance standards and may process or store your personal data on servers located outside Pakistan. This may include transfers to jurisdictions where data protection laws differ from those applicable in Pakistan.
11.2 Safeguards for Transfers. Where pkrpet transfers personal data internationally, it ensures that appropriate safeguards are in place to protect your data to a standard consistent with this Privacy Policy. These safeguards may include contractual data protection clauses with receiving entities, or reliance on receiving jurisdictions with recognised adequacy standards.
11.3 Payment Data. Deposits and withdrawals processed via JazzCash, EasyPaisa, HBL, UBL, and Meezan Bank are processed within Pakistani banking infrastructure. International card transactions via Visa/Mastercard are processed via the relevant card network's global infrastructure.
12.1 Privacy Enquiries. For any questions, concerns, or requests relating to this Privacy Policy or pkrpet's handling of your personal data, please contact pkrpet's support team via the live chat facility available on the platform, or in writing to:
Privacy Team, pkrpet
Email: [email protected]
12.2 Response Timeframe. pkrpet aims to acknowledge all privacy-related correspondence within 48 hours and to provide a substantive response within 30 calendar days of receipt. Where a request is particularly complex, pkrpet will inform you within the initial 30-day period if an extension is required.
12.3 Complaints. If you are not satisfied with pkrpet's response to your privacy concern, you have the right to escalate your complaint to pkrpet's compliance team for independent review. pkrpet is committed to resolving all privacy complaints fairly and transparently.
12.4 Policy Updates. pkrpet reserves the right to update this Privacy Policy at any time. The current version and its effective date are always displayed at the top of this page. Material changes will be communicated to registered account holders with at least seven (7) days' advance notice. Continued use of the pkrpet platform after the effective date of any updated Privacy Policy constitutes your acceptance of the revised terms.
pkrpet is committed to keeping your personal information secure and transparent. Join Pakistan's most trusted sports betting platform — play cricket, football, slots, and more, all in PKR.
Access Your Account Explore Cricket Betting Responsible Gaming🔞 21+ only. By using pkrpet you confirm you have read and understood this Privacy Policy. Play responsibly.